Frequently Asked Questions
Please see below for answers to common questions from our customers
Shipping
When will I receive my order?
Order processing takes 3-5 business days. Shipping typically takes 3-5 business days. Together, you can expect to receive your order 6-10 business days after placing your order.
To track your order, click here and enter your order number and the email you used at checkout. You will then be able to see all of your order and shipping info.
Do you ship internationally?
At this time we only ship to the USA, Canada, Ireland, UK, Australia, and Germany.
However, you can Contact Us for a custom shipping solution on a per order basis if you live in another country.
Ordering
What is your return policy?
You may return new, unworn merchandise, in its original condition, within 30 days of delivery. Items returned not in original condition will not be eligible for a refund and will be sent back to the shipping address on file. Original shipping charges are non-refundable unless the return is due to our error or a manufacturing defect.
For eligible U.S. returns, a $4.95 return shipping fee will be deducted from your refund.
Check out our Returns + Exchanges page for more info.
Can I change my order?
We start working on your order as soon as we get it, so we are typically unable to make any changes or modifications to an order after it has been placed and confirmed. However, there is a short window of time in which you can submit a request to edit or cancel your order. Visit our Contact Us page and send us a message to see if we're able to adjust your order.
Blanket Care
What are your blanket care instructions?
All woven throw blankets are 100% cotton and woven in the USA.
Machine Wash, Cold Cycle, Mild Detergent, Do Not Bleach; Tumble Dry Low Heat
Price Adjustments
Do you offer price adjustments?
We're happy to issue a one-time price adjustment for an item from our website if it goes on sale within 14 days of your order shipment date. A refund for the price difference will be issued back to the original form of payment.